Small talk: talking about things that are not particularly important, but that we have in common.

Research shows that we work more effectively, we build better connections with people that we know like, and trust and small talk can be a very important part of this.

It's important to be able to make small talk well and we need to be able to make that transition from talking about things that are of little consequence, to talking about things that are more important, we need to be able to make that switch from small talk to professional talk.

Let me introduce you to the tools that you'll need communicate your message effectively and with impact.

I also show you how to prepare well so that "small talk" becomes a lot easier.